Q: Where all do you deliver?
Ans: We delivery all Across Pakistan. However, currently certain
service are available in Karachi only while for majority items our delivery is
open all across Pakistan
Q:Is there any particular time of delivery?
Ans: All orders are delivered during business hours (9 AM – 6
PM), unless you have opted for a Midnight delivery. Delivery will take place within 6-7 working days after the order has been placed.
Q: Can I get the order delivered midnight?
Ans: We understand the emotions of celebrating an occasion on its
eve. That’s why we have an option of a Midnight delivery for our customers.
With an additional delivery charge, you can get your order delivered between 23:30
to 00:30 hours on the date you choose
Q: Are there any shipping charges?
Ans: Yes there are charges for the delivery.
Normal Delivery- Rs 180
Midnight Delivery-Rs 300
Q:What is the mode of delivery?
Ans: We have following 2 modes of delivery - hand delivery and
Q: I don’t want to disclose my personal information to the recipient, how do I place the order?
Ans: We totally understand the surprise element. You can write to
us at email@example.com or call us at 03-11-1142392 (09:00 AM-
01:00 AM, Monday-Saturday) and let us know.
Q: How do I know my order has been confirmed?
Ans: As soon as your order is confirmed, you will receive an
email & SMS along with your order number.
Q: What do the different order statuses mean?
Ans: Payment received: We have received the payment of your order and your order is ready to be executed.
Payment declined: The payment for your order has failed.
Order confirmed: Your order is confirmed. It will be delivered as per the date and time slot chosen by you.
Out for delivery: Your order is out for delivery.
Order delivered: Your order has been delivered.
Delivery attempted: We tried to attempt to deliver your order but could not because the recipient was unable/recipient’s number was not reachable/premises was locked/address was incomplete/incorrect.
Returned to origin: Our courier partner tried to deliver
your order thrice but could not because the recipient was unable/recipient’s number was not reachable/premises was locked/address was incomplete/incorrect.
Q: What is Same Day delivery?
Ans: We’re happy to take your last minute orders and guarantee same day delivery.
For same-day Standard Time Delivery, orders must be placed
before 5:00 pm, Monday - Saturday.
For same-day Midnight Delivery, orders must be placed before 5:00 pm, Monday - Saturday.